IT Services for the way your company works
A workforce that can connect from anwhere in the world to applications that need to be available everywhere, all the time.Back Office Geeks can help you manage a fast-moving, dispersed workforce with a minimal footprint
At Back Office Geeks, we are committed to providing personalized IT support that meets the specific needs of each client. Our team of experienced professionals is dedicated to ensuring your business’s IT infrastructure is robust and reliable.
We understand the unique challenges faced by businesses in the San Francisco Bay Area and offer solutions that are both innovative and practical. Our commitment to excellence ensures that you receive the highest level of service and support.
Our Services
Helpdesk
Everything starts with the help desk – security and performance monitoring. All calls and tickets arrive here, and our agents see to the resolution of all problems and requests.
Office Suite Management
These basic applications run the office – email, spreadsheets, accounting, etc. We have a lot of experience managing the technical issues related to these applications.
Security and Compliance
Protect your business with our comprehensive security services. If needed, we understand what it takes to be compliant with standards like PCI.
IT Infrastructure Management
With experienced oversight, your network can be optimized for performance and security. This means regular updates, proactive monitoring, and swift troubleshooting to address any issues before they escalate.
Project Work
Making changes in technology can be daunting. Back Office Geeks can help you tackle those difficult change projects, like moving to another email provider, or moving your servers to the cloud. We can help you scope out the project and then manage it to completion.
Custom App Management
A custom application is one that is “uncommon”. It could be ERP software that runs your business, or a legacy client-server application that you self host. If needed, we can provide support to that application.
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Other Systems and 3rd Party Management
Back Office Geeks can play a role in managing systems like security cameras, phones, and printers. We can devise ways to manage these systems, sometimes playing a direct role and sometimes managing 3rd parties that provide services.
Our Operational Approach
Discover how our Help Desk seamlessly integrates with your existing IT infrastructure to provide unparalleled support.
The Assessment
We begin by assessing your current IT setup and documenting your IT environment and how you need to work – the vital data, the uninterruptible processes, and the particular way you deliver your services or products.
Meeting Your Team
Our team collaborates with your staff to integrate our tools and services, ensuring a smooth transition and minimal disruption. Good communication keeps everyone happy and productive.
Continuous Improvement
After a little while we can suggest ways to improve your operations or the ways we work together. In the meantime, we will provide 24/7 monitoring and support, ready to address any issues as they arise, keeping your systems running smoothly.
Lets Tailor an Effective and Affordable Support Plan
Contact Back Office Geeks today to discover how our customized IT support solutions can enhance your business operations. Our dedicated team is ready to provide the reliable and efficient service you need to succeed in the San Francisco Bay Area. L