Our Services
Helpdesk
Everything starts with the help desk – security and performance monitoring. All calls and tickets arrive here, and our agents see to the resolution of all problems and requests.
Office Suite Management
Microsoft, Google, (and did you know there are more?) – These basic applications run the office – email, spreadsheets, accounting, etc.
Security and Compliance
Protect your business with our comprehensive security services. If needed, we understand what it takes to be compliant with standards like PCI.
IT Infrastructure Management
With experienced oversight, your network can be optimized for performance and security. This means regular updates, proactive monitoring, and swift troubleshooting to address any issues before they escalate.
Project Work
Making changes in technology can be daunting. Back Office Geeks can help you tackle those difficult change projects, like moving to another email provider, or moving your servers to the cloud. We can help you scope out the project and then manage it to completion.
Custom App Management
A custom application is one that is “uncommon”. It could be ERP software that runs your business, or a legacy client-server application that you self host. If needed, we can provide support to that application.
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Other Systems and 3rd Party Management
Back Office Geeks can play a role in managing systems like security cameras, phones, and printers. We can devise ways to manage these systems, sometimes playing a direct role and sometimes managing 3rd parties that provide services.
Our Expertise
Comprehensive IT Services
Helpdesk
Our Helpdesk is the heart of Back Office Geeks, ensuring every IT issue is resolved efficiently through a dedicated ticketing system.
Network Management
Optimize and secure your network infrastructure with our proactive management and monitoring services.
Data Backup & Recovery
Protect your critical data with our robust backup solutions and swift recovery processes.
Cloud Solutions
Leverage the power of the cloud with our scalable and secure cloud services tailored to your needs.